Privacy Policy

Information we collect

When you join the TowThat email list, you provide your name and email address. If you contact us, we also receive the information you include in your message.

Our hosting and email-service providers may automatically process limited technical information needed to deliver and protect their services, such as your IP address, browser type, device information, request logs, cookies, and email delivery or engagement information.

How we use information

We use your information to:

• Confirm your email subscription.
• Send clues, announcements, and updates about the upcoming towing-industry event.
• Respond to questions and privacy requests.
• Maintain the security, reliability, and performance of the site and mailing list.
• Comply with applicable legal obligations.

Email service

We use SendFox to collect subscriber information and deliver email. Information submitted through the signup form is processed by SendFox on our behalf and is also subject to SendFox’s Privacy Policy.

You may unsubscribe using the link included in our emails. You can also contact us to update or delete your subscriber information.

How we share information

We do not sell your personal information. We may provide information to service providers that help us host the site, operate the mailing list, deliver email, maintain security, or comply with the law. These providers may use the information only for the services they provide or as otherwise described in their own policies.

We may also disclose information when reasonably necessary to comply with legal process, protect rights or safety, investigate misuse, or complete a business transfer.

Retention

We retain subscriber information while you remain subscribed and for a reasonable period afterward when needed to maintain suppression records, resolve disputes, protect the service, or meet legal obligations. We may retain limited records showing that an unsubscribe or deletion request was honored.

Your choices and requests

You may ask to access, correct, or delete the personal information you provided to us. You may also withdraw from marketing email at any time by using the unsubscribe link in an email.

Send requests to contact@towthat.com. We may need to verify that you control the email address involved before completing a request.

Children’s privacy

This site and mailing list are intended for adults in and around the towing and recovery industry. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can remove it.

Security

We use reasonable administrative and technical measures appropriate to this site and the information collected. No website, email service, or method of transmission can be guaranteed completely secure.

Third-party links

The site or our emails may link to services we do not control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy as the project develops or our practices change. The effective date at the top will show when the policy was last materially revised.

Contact

Towing Information Network, LLC
contact@towthat.com